One of the two BA flights had just taken off when the pilots reported an unusual smell in the cockpit. As a result, the decision was made to dump fuel over the Atlantic Ocean and return to Kennedy Airport, where the aircraft could be checked by emergency services and engineers.
The first incident occurred on Tuesday evening, when the pilots of British Airways flight BA176 reported “the smell smoke" in the cockpit. The crew of the 25-year-old Boeing 777-200 was forced to put on oxygen masks as the plane dumped fuel off the US East Coast before making an emergency return to Kennedy Airport.
After landing, it was decided to cancel the flight, but the next day the aircraft was returned to service and continues to operate flights to and from New York Kennedy Airport.
Less than 24 hours later, the second flight, which took off from London Heathrow Airport in New York, was stopped by the airport fire department right on the airfield after reports of a “bad smell”; in the salon.
Engineers were not immediately able to determine the cause of the smell, which caused headaches and itchy eyes in some crew members and passengers. This time the Boeing 777–300 was quite “young” ― only two and a half years.
As a result, British Airways was forced to cancel both the flight to New York and the return flight, which was supposed to fly to Heathrow on Wednesday evening.
< p>As the reason for the cancellation of both flights is most likely due to a technical problem, British Airways may be forced to pay compensation for the delay suffered by passengers.
For problems with a long-haul flight, British Airways will pay each affected passenger 520 pounds. Unless, of course, some 'extraordinary circumstance' is deemed to be the cause of the delay.
In a statement, a British Airways spokesman said: “The safety of customers and crew is always our number one priority and will never be compromised. We apologized to passengers for the inconvenience and offered an alternative flight or a full refund.
British Airways has checked both aircraft and they are now flying again.